Unilever – Lifebuoy

Unilever - Lifebuoy Strong & Shiny Shampoo

Upscaling efforts of new recruitments with Grivy-enabled online-to-offline data-empowering promotional campaign

Case study
Lifebuoy, a personal care brand by Unilever, was successful on its quest to gain prominence within the cluttered shampoo category with its product, Lifebuoy Strong & Shiny Shampoo. With online-to-offline promotional campaign enabled by Grivy the brand was able to take a route to gain new buyers with increased product trials owing to the distinct efforts of reaching the right audiences with relevant offering by Grivy. The partnership proved ascertaining to the brand’s future growth plan by furnishing it with useful first-party consumer data collected on campaign participants and enriched to unleash meaningful behavioral insights on new buyers with end-to-end tracking on interactive events across user journey.
21>%
New Consumers on-boarded for new variant trial owing to the seamlessness of Grivy-enabled journey to purchase.
1>.1x
Increase in intent to repurchase recorded with the delightful experience of Grivy user journey enabling purchase at nearest stores with exciting offers.
50>%
Sales conversions enabled among new consumers by connecting point-of-interest seamlessly to point-of-sales with Grivy user journey
The story
The ambassador of healthy, hygienic habits !
Lifebuoy, the world famous personal care brand by Unilever, with its century long presence within category has championed the cause for better health among consumers worldwide with its straightforward mission of curating high quality personal care products that help attain highest levels of hygiene thus making its way to consumers’ must-do list of healthiest habits in their everyday lives.
Unilever – Lifebuoy
The goal
Improve market position with increased product consumption
Lifebuoy, in collaboration with Grivy, aimed to push trial for its Lifebuoy Strong & Shiny Shampoo leveraging the unique value proposition of the Grivy user journey of reaching high potential consumers with exciting value offers to transcend them on an online to offline path to product purchase at their nearest mini market chains. With data tracking abilities integrated by the Grivy Growth Platform, the brand aimed to actualize its future growth plan with the first-party data profiles collected on new buyers and enriched with behavioral insights on their purchase pattern and motivation which would prove crucial to sharpen their strategy of retargeting these buyers and activating new look-alike audiences with relevant efforts.
The solution
An end-to-end journey from point-of-interest to point-of-purchase trackable for behavioral insights on buyers
Phone template Image
Phone template Image
Phone template Image
Phone template Image
Phone template Image
Phone template Image
Phone template Image
Phone template Image
The result
Strong & Shiny results with 50% product redemptions !
Lifebuoy was enabled to escalate product purchases leveraging Grivy integrations of:
● Online-to-offline promotional campaign engaging consumers on a journey from product awareness to product experience through purchase enabled at partner mini market channels, Alfamart and Indomaret.
● Tracking capabilities integrated at each step of the Grivy user journey enabling to assess consumer interactions to optimize the campaign in real-time and drive maximized purchase intent.
● Customer data acquisition of first-party consumer data validating campaign participants and enabling to identification of the sought-after target segment for future efforts.
● The total brand equity study revealing consumers’ perception of brand and the impact of campaign on their booming affinity.

Thus this campaign was the brand’s power tool to stitch efforts to achieve immediate goals of increased product consumption and the long-term goal of new net growth with first party consumer data enabling to revitalize future strategies. Further, with the happy experience of product redemption followed by the excitement of product trial resulted in increased brand affinity among buyers, thus paving the path to uplift in market position.
Unilever – Lifebuoy
PRODUCTS USED
Attributions
Captivate audience attention and enable smart redirects.
Learn more
Coupons
Digital-first coupons to redeem products in the offline store.
Learn more
Footfall
Call-to-action with location intelligence to find nearby stores.
Learn more
Authentication
First-party consumer data collection and activation.
Learn more
Advocacy
Share and referrals to drive earned media exposure.
Learn more
Our collaboration with Grivy simplified our efforts in binding our short term and long term aspirations as a brand. We were equipped with ease and relevance in the process of acquiring new buyers with the targeted promotional campaign activating new consumers on their path to purchase. Data-powering ability of Grivy proved crucial to initiate actions for future growth with relevant information on our buyers.
Ardita Asweva
Senior Assistant Brand Manager, Lifebuoy, Unilever Indonesia

More ways to engage with consumers

Image placeholder
Shopping Lists

Influence buying behavior with planned purchases.

Image placeholder
Coupons

Activate consumers through online and offline stores.

Image placeholder
Cashback

Drive long term loyalty with instant cashback rewards.

Image placeholder
Receipts

Understand what's in the consumer common basket.

Image placeholder
Authentication

Acquire consented first party consumer data at scale.

Image placeholder
Footfall

Drive store traffic and measure conversions.

Image placeholder
Scanning

Unlock digital experiences through the packaging.

Image placeholder
Loyalty

Drive community loyalty with key retail customers.

Image placeholder
Landings

Lightening fast loading landing pages.

Image placeholder
Sweepstakes

Digital engagement programs.

Image placeholder
Surveys

Gather first-party consumption insights.

Image placeholder
Advocay

Digital word of mouth.

Image placeholder
Missions

Digital shopper missions.

Image placeholder
Rewards

Digital rewards in exchange for data.

Ready to connect with new consumers?

Contact Account Success