The Coca-Cola Company – Sprite

The Coca-Cola Company - Sprite Grab Campaign

A data-powering endeavor to recruit identifiable new buyers with an attributable offline-to-online campaign journey

Case study
Sprite, the iconic sparkling beverage brand by The Coca-Cola Company, was successful in its efforts to recruit identifiable new buyers to the brand by targeting consumers on the go leveraging the unique ability to engage consumers at their micro-moments of desire to trigger impulse and drive trials with an offline-to-online attributable journey to instant gratification of product trial as enabled by Grivy in partnership with Southeast Asia’s leading super app, Grab.
91>%
Participation rate of campaign leveraging the on-the-go offline reach and redemption ability of campaign journey in partnership with Grab
11>%
Increase in the brand’s consumer base with first-party data profiles of newly recruited buyers owing to attributability of offline-to-online journey to redemption
2>X
Average campaign journey time to offer redemption gratifying users with a refreshing sip of Sprite at micro-moments of desire
The story
Beat the Heat at a sip’s speed !
Sprite is a sparkling beverage brand by The Coca-Cola Company with a legacy of refreshing consumers across the globe with a burst of tropical flavors carefully crafted by the brand to match consumers’ ever evolving taste. Now, aiming to uphold the rejuvenating spirit of the Gen-Zs the brand has successfully introduce a healthier choice of drink to ease their hustle to beat the heat with a new variant, Sprite Zero.
The Coca-Cola Company – Sprite
The goal
Grab every opportunity to acquire first-data profiles !
Sprite collaborated with Grivy with an agenda to drive meaningful recruitments of new buyers identifiable with first-party data by attributing consumers’ journey to redemption with an offline-to-online activated campaign journey by Grivy in partnership with Grab. The campaign journey was designed to reach interest of consumers on-the-go at moments most relevant for product redemption, attract their interest with offline trigger and take them on a seamless and trackable online journey to product gratification on spot, thus capturing their impulse to purchase to drive trials at an accelerated rate while acquiring first-party data on them and reading into their purchase pattern to power their future growth strategies.
The solution
An on-the-go offline triggered online journey to quench consumers’ thirst with the instant gratification of the refreshing sip of Sprite !
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The result
91% new consumer felt the refreshing spirit of Sprite !
Sprite was enabled to drive recruitments at scale with an end result of expansion of brand consumer base with Grivy features of:
● Offline-to-online user journey unlocking the unique ability to reach consumers on-the-go with a refreshing brand proposition and enabling instant product gratification in partnership with Grab.
● Tracking capabilities integrated at each step of the Grivy user journey enabling to assess consumer interactions to optimize the campaign in real-time and drive maximized purchase intent.
● Customer data acquisition of first-party consumer data validating campaign participants and enabling to identification of the sought-after target segment for future efforts.
● The total brand equity study revealing consumers’ perception of brand and the impact of campaign on their booming affinity.

Thus in collaboration with Grivy, the brand adopted a data-powering approach to succeed in the super-app landscape. This involved integrating a trackable campaign journey offline to online, driving recruitments and fulfilling the brand’s immediate goal of new consumer acquisitions while powering its future growth strategy with insights on the purchase behavior of these new buyers identifiable with first-party data collected during the campaign journey.
The Coca-Cola Company – Sprite
PRODUCTS USED
Attributions
Captivate audience attention and enable smart redirects.
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Coupons
Digital-first coupons to redeem products in the offline store.
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Footfall
Call-to-action with location intelligence to find nearby stores.
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Authentication
First-party consumer data collection and activation.
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Survey
Total Brand Equity Study to unleash consumer insights useful to brand.
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Advocacy
Share and referrals to drive earned media exposure.
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Our collaboration with Grivy supported us acquire new buyers in a way that counts. Driving trials is always the crucial first step which we seamlessly achieved at scale, even in an offline environment with the unique ability to connect offline point-of-interest to an online journey to product redemption. But the next crucial step is to acquire first-party data and purchase insights on our new buyers to fuel future strategies of retention and growth with relevant efforts. Data acquisition capability and a end-to-end attributable connected journey enabled by Grivy was monumental to achieving this agenda.
Andes Gumilang Hadisucipto
Frontline Marketing Manager - Sprite, The Coca-Cola Company

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