The Coca-Cola Company – Frestea Sampling

The Coca-Cola Company - Frestea

Accelerating new consumer acquisition for product trial with targeted digital sampling promotion

Case study
Frestea, a ready-to-drink tea brand by The Coca-Cola Company, was able to drive rapid penetration within category by onboarding new Gen-z consumers to the brand with an online to offline digital sampling campaign anchoring traffic to partner mini market stores nearest to consumers with the intriguing opportunity for product trial. With this campaign, the brand was powered with a pool of first-party data on consumers identifying its new buyers and mapping their behavior across the purchase journey on account of the data acquisition and real-time tracking capabilities integrated within the purchase journey. The insights thus derived proved useful in configuring their strategic roadmap for consistent growth with relevance.
96>%
Participation rate among consumers who were introduced to the Grivy campaign, showcasing the excitement instilled for product trial.
3>x
Return on Investment leveraging minimized cost per customer acquisition model the Grivy Growth Platform integrating data from all channels.
39>%
Consumers advocating their experience leading to brand virality for accelerated new recruitments with earned media exposure.
The story
Feel fresh with each sip of authentic ready to drink tea !
Frestea, a well-known brand for tea lovers, has proved its value with taste and quality. Even with a range of variants to entice consumers with new flavors, the brand has withheld the authenticity of tea with the best tea leaves infused in each Frestea bottle. With a refreshing essence in each of its products, each sip of Frestea hits consumers with the right kind of energy and a burst of flavorful sensation of premium quality tea, enabling a retreat to the hectic everyday lives of consumers.
The Coca-Cola Company – Frestea Sampling
The goal
Take off on a data-proved growth spectrum with new recruitments
In partnership with Grivy, Frestea aimed to double down on its goal of accelerating market share by onboarding Gen-Z consumers at an amplified scale with Grivy enabled online to offline digital sampling campaign reaching consumers mobile-first with intriguing communication to initiate them on a seamless path to fun-filled product experience. With the data-powered targeted campaign measured across touchpoints, the brand realized their further objective of identifying their newly recruited buyers and analysing their purchase motivation within category to power its future strategy for retention and new recruitments among look-alike audiences.
The solution
Enhancing the excitement of product trial with value offers integrated in journey to purchase at nearby stores
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The result
77 % consumers refreshed with a sip of Frestea!
Frestea was enabled the opportunity to accelerated recruitments and drive product trial leveraging Grivy integrations of:
● Grivy owned third party shopper data enabling laser-sharp targeting of relevant consumers for product awareness and trial.
● Online-to-offline store promotions engaging consumers on a journey from product awareness to product experience through instant gratification of value offering at nearest store to consumers.
● Tracking capabilities integrated at each step of the Grivy user journey enabling to assess consumer interactions to optimize the campaign in real-time and drive maximized purchase intent.
● Customer data acquisition of first-party consumer data validating campaign participants and enabling to identification of the sought-after target segment for future efforts.
● Advocacy enabled with social media shares & referrals, encouraging consumers to share their fun-filled product experience and bring organic audiences to the campaign.

Thus, with this campaign, the brand could take its first step on a glorious data-powered path to brand growth with newly recruited consumers sharing their happy experience with increased affinity. The data-driven insights unleashed with the Grivy Growth Platform proved the sought after support to take the next big step of retargeting and retaining these consumers while integrating learnings on consumer motivation to their strategic plans for new net growth..
The Coca-Cola Company – Frestea Sampling
PRODUCTS USED
Attributions
Captivate audience attention and enable smart redirects.
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Authentication
First-party consumer data collection and activation.
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Coupons
Digital-first coupons to redeem products in the offline store.
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Footfall
Call-to-action with location intelligence to find nearby stores.
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Advocacy
Share and referrals to drive earned media exposure.
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Recruitments are the first and very crucial step in a brand's journey to expand. We were seamlessly supported in this endeavour with Grivy-enabled online to offline campaigns reaching consumers the right way at the right place and anchoring them to the brands’ desired point-of-purchase. With the data acquisition abilities invested in our campaign, we were simultaneously powered to take the next big strategic step to integrate consistency and relevance in our journey to new net growth.
Emilia Meliana Nurinaningrum
Frontline Marketing Manager at The Coca-Cola Company

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