Nestlé – Wyeth S-26 Procal Nutrissentials

Nestlé - Wyeth S-26

Recruit new buyers for a long term association with a data-powered promotional campaign

Case study
Wyeth S26, a premium brand in the baby nutrition category, recruited new buyers with a targeted online to offline promotional campaign by Grivy reaching new consumers within category with the support of Grivy owned category data. While powered with boost in trials for its two variants - S-26 Procal Gold and S-26 Procal Nutrissentials, the brand also achieved its strategic mission of identifying its buyers with first-party consumer data acquisition supported by the Grivy Growth Platform, thus allowing the ability to initiate a long-term association with these buyers in right context of targeting parameters.
1>.2x
Uplift in consumers’ readiness score for data sharing achieved by striking the perfect balance in value exchange with relevant promotions.
27>%
New consumers onboarded for product trial with targeted mobile-first promotional offer enabled by Grivy.
11>%
Product purchases recorded among consumers enabled by connecting point-of-interest seamlessly to point-of-sales with Grivy user journey.
The story
A pioneer in baby nutrition !
Wyeth S26, a baby nutrition brand, has lived through a hundred years of existence with the core guiding principle of providing scientifically-advanced formulas and nutritional supplements of the highest quality and safety. It has consistently mastered the strategy to expand with breakthrough developments of newer product and has proved its premium by providing the best nutritional support to infants and young children globally.
Nestlé – Wyeth S-26 Procal Nutrissentials
The goal
Derive precision in sustaining association with new consumers in the right context
Wyeth S26 collaborated with Grivy primarily aiming to design a roadmap to double-down on upper funnel efforts with a lower funnel promotional campaign creating purchase opportunity to tap interest fostered upper funnel to drive purchase intent among new shoppers within category. Further being a baby nutrition brand targeted to serve a niche pool of mothers with infants and young children, it is crucial to consistently gauge demographics of buyers and understand their evolving needs to sustain a relevant association of loyalty with the brand. In this context, the brand looked for first-party data acquisition support to precisely identify the new buyers and gauge their buying behaviour for future reference in retargeting.
The solution
Closing the loop on upper funnel interest signals with lower funnel pathway to transactions retargeted at each each step motivating new consumers to see through to product trial
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The result
70% buyers give a vote of trust upon product trial !
Wyeth S26 was enabled to drive recruitments at scale leveraging Grivy integrations of:
● Online-to-offline promotional campaign engaging consumers with a tailor made user journey from product awareness to product experience through purchase enabled at partner mini market channels, Alfamart and Indomaret.
● Tracking capabilities integrated at each step of the Grivy user journey enabling to assess consumer interactions to optimize the campaign in real-time and drive maximized purchase intent with retargeting at each step.
● Customer data acquisition of first-party consumer data validating campaign participants and enabling to identification of the sought-after target segment for future efforts.
● The total brand equity study revealing consumers’ perception of brand and the impact of campaign on their booming affinity. Grivy owned third party shopper data enabling laser-sharp targeting of relevant consumers for product awareness and trial.

Thus with this campaign the brand was powered to realize maximized return on marketing spend by bridging the gap between upper funnel awareness drive and lower funnel conversion goals by navigating consumers seamlessly from upper funnel media to lower funnel purchase journey. Further with identifiable first-party data points on these participants,, the brand was ensured new consumer participation and was equipped with behavioral insights on their purchase journey to strike relevance in future efforts of retention and retargeting.
Nestlé – Wyeth S-26 Procal Nutrissentials
PRODUCTS USED
Attributions
Captivate audience attention and enable smart redirects.
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Coupons
Digital-first coupons to redeem products in the offline store.
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Footfall
Call-to-action with location intelligence to find nearby stores.
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Authentication
First-party consumer data collection and activation.
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Advocacy
Share and referrals to drive earned media exposure.
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As a baby nutrition brand we function in a niche category targeted at moms with children of young age. For us to relevantly acquire the right shoppers and to be able to keep in touch with them with pertinent brand offers, it is crucial to tap into the dynamic first-party consumer database of these buyers. Grivy was our enabler in this pursuit. Further with a unique user journey with intriguing value offerings, Grivy helped us materialize on our upper funnel efforts to drive full funnel impact of increased affinity with product trial.
Citra Ramadhani
Consumer Relations Manager and eBusiness Lead - Nestlé

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