Mondelēz International – AFC

Mondelēz International - AFC

Translating the upper funnel hype of product launch to offline product trial with an online-to-offline sampling campaign

Case study
AFC, a prominent healthy snack brand by Mondelez, was supported in its new product launch, Young Rice, with a digital sampling campaign rolled out in prominent locations in Vietnam in partnership with an eminent mini market chain. The campaign resulted accelerated trials of new product with an end result of identifiable new buyers recruited to the brand as enabled by the online-to-offline Grivy campaign.
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Conversions per dollar spent with trackability of Grivy user journey unleashing event data to optimize campaign for maximized engagement.
51>%
Sales Redemptions recorded with the instant gratification of value offer at nearest retail chains owing to Grivy enabled seamlessly 360 degree integrated buying journey.
61>%
Consumers’ showcased willingness for data sharing owing to the perfect balance in value exchange struck with relevant promotions.
The story
The Crackle of joy !
AFC is a beloved biscuit brand that hail from the house of Mondelez Kinh Do, a snacking powerhouse first found in 1993 in Vietnam which has now expanded to serve consumers with local and global snacking favorites. With a variety of snacking choices like mooncakes and biscuits, the brand has now become a household name in Vietnam for every snacking occasion !
Mondelēz International – AFC
The goal
Launching a product with a 360 degree campaign empowering recruitment efforts
With an agenda to boost the brand’s new product launch efforts, AFC partnered with Grivy to unlock a targeted digital sampling campaign introducing consumers to a binding purchase journey at online and offline point-of-interests to drive trials at offline mini-market channels. The brand further aimed to enrich its consumer data-base and analyze their buying behavior to power its future efforts. This was enabled by The Grivy Growth Platform’s first-party data acquiring and tracking capability across purchase journey.
The solution
Nurturing consumer’s potential to be buy with an opportunity to try with an online-to-offline purchase journey
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The result
Acing launch efforts with 51% product trials !
AFC was enabled with the right strategy to maximize brand trials with Grivy enabled features of :
● Full-funnel campaign in partnership with media agency, Wavemaker, that targeted potential consumers with upper funnel efforts to drive interest and thus trials at mini-market chains.
● Tracking capabilities integrated at each step of the Grivy user journey enabling to assess consumer interactions to optimize the campaign in real-time and drive maximized purchase intent.
● Customer data acquisition of first-party consumer data validating campaign participants and enabling to identification of the sought-after target segment for future efforts.
● The total brand equity study revealing consumers’ perception of brand and the impact of campaign on their booming affinity.

Thus helping the brand actualize on its immediate goals of new consumer recruitments while powering its future agendas to design a path for these new buyers from trialists to loyalists, given the enriched consumer profiles unlocked with Grivy.
Mondelēz International – AFC
PRODUCTS USED
Attributions
Captivate audience attention and enable smart redirects.
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Coupons
Digital-first coupons to redeem products in the offline store.
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Footfall
Call-to-action with location intelligence to find nearby stores.
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Authentication
First-party consumer data collection and activation.
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Advocacy
Share and referrals to drive earned media exposure.
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Our collaboration with Grivy was one of kind in driving trials at an accelerated rate. To successfully launch a product it is crucial to reach consumers in the right light with the perfect value proposition and at the right moment to drive their desire. With offline and online triggers to initiate an online-to-offline campaign, we maximized our campaign visibility and supported buyers with convenience of an integrated buying journey. The data acquiring abilities vested in us proved pivotal to unleash the meaningful consumer truths to drive future efforts.
Ninh Tran Nguyen An
Marketing Manager, Mondelez Kinh Do, Vietnam

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