Bach Hoa Xanh

Bach Hoa Xanh, Vietnam

Actualizing sales conversions for digital brand promotions with online & offline connected journey to purchase

Case study
Bach Hoa Xanh, a pioneering supermarket in Vietnam, has now boosted its calibre in supporting brands in their promotional efforts by establishing a strategic partnership with Grivy. With a uniquely crafted user journey by Grivy, the the retail platform is able to capture consumer attention with online mobile-first messaging of brand campaign offerings and with in-store campaign communication with QR wobbler initiating them on a 360 triggered location intelligence powered journey to purchase at nearest store from the strategically selected set of Bach Hoa Xanh store chains by brand, or at its online ecommerce platform. This partnership ensures to maximize the retailer’s capability to support a brand’s marketing endeavors with the full-funnel support powered by end-to-end data view of traffic.
3500>+
Retail stores across Vietnam for CPG brands to run online to offline campaigns with.
42>%
Redemptions achieved for CPG company with a series of promotional campaigns powered by Grivy and Bach Hoa Xanh partnership
29>%
First-party data profiles enriched the brand’s consumer base through promotional campaigns unlocking data-powering Grivy user journey
The story
Bach Hoa Xanh: Specialized to meet consumers’ fresh food needs !
Bach Hoa Xanh, a pioneering supermarket chain in Vietnam, boasts an extensive network of 3,500+ stores strategically placed to cater to the diverse needs of consumers. By offering a comprehensive range of daily necessities and essential goods, the supermarket chain has become a trusted companion in the daily lives of its customers and is especially well-known with its ability to serve fresh food and grocery needs of consumers everyday !
Bach Hoa Xanh
The goal
Unlock the digital opportunity to attract consumers and track their journey to purchase !
Bach Hoa Xanh first initiated its partnership with Grivy to power its promotional campaign with large FMCG company where BHX was able to present the brand with incremental sales conversions through a digitally equipped, location intelligence powered journey to purchase bound from online awareness with mobile-first messaging to purchase at offline store and at ecommerce platform of the retailer. The the added ability to attract and initiate journey with QR wobbler integrated in-store communication, the retailer is enabled to present a 360 degree triggered offline to online to offline campaign. With this partnership, the supermarket giant further aimed to present the brands with collated data view of traffic flow from online-to-offline along with first-party data on newly recruited buyers, thus fueling the brands future marketing agendas.
The solution
The digital empowerment to reach and intrigue consumers with rightful messaging and navigate them through the journey to purchase !
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The result
42% sales redemptions enabled for CPG brands owing to this partnership !
Bach Hoa Xanh is able to support brands promotional efforts with incremental sales conversions with Grivy enabled:
● Mobile-first messaging of campaign information attracting consumers on an online-to-offline buying journey at nearest BHX store to them.
● Location intelligence enabling location-based targeting of consumers nearest to store and further triggering their purchase intent with navigation to the nearest store.
● Tracking capabilities integrated at each step of the Grivy user journey enabling to assess consumer interactions to optimize the campaign in real-time and drive maximized purchase intent.
● Digital advocacy enabled in partnership with messaging apps enabling to capture earned media with shares and referrals to maximize traffic to campaign thus increasing return on marketing spent.

Thus this collaboration was able to support a focused effort in amplifying brand promotion with relevant captivating communication boosting consumers’ purchase intent and taking them through a seamless convenient buying experience with a well-connected trackable journey navigating traffic to strategically selected set of stores aimed at brand awareness and recruitments at specific locations. With the collective effort of data collection and reporting, the brand campaigns are tracked and optimized for best results, while also presenting insights on first-party data profiles to drive relevance in a brands’ future agendas.
Bach Hoa Xanh
PRODUCTS USED
Attributions
Call-to-action with location intelligence to find nearby stores.
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Coupons
Digital-first coupons to redeem products in the offline store.
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Footfall
Call-to-action with location intelligence to find nearby stores.
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Authentication
First-party consumer data collection and activation.
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Survey
Total Brand Equity Study to unleash consumer insights useful to brand.
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Advocacy
Share and referrals to drive earned media exposure.
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More ways to engage with consumers

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Shopping Lists

Influence buying behavior with planned purchases.

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Coupons

Activate consumers through online and offline stores.

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Cashback

Drive long term loyalty with instant cashback rewards.

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Receipts

Understand what's in the consumer common basket.

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Authentication

Acquire consented first party consumer data at scale.

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Footfall

Drive store traffic and measure conversions.

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Scanning

Unlock digital experiences through the packaging.

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Loyalty

Drive community loyalty with key retail customers.

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Landings

Lightening fast loading landing pages.

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Sweepstakes

Digital engagement programs.

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Surveys

Gather first-party consumption insights.

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Advocay

Digital word of mouth.

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Missions

Digital shopper missions.

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Rewards

Digital rewards in exchange for data.

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