Alfamart

Alfamart

A partnership that powers brand promotion results with an online to offline connected buying experience driving purchases at scale

Case study
Alfamart, a mini-market chain in Indonesia, in a strategic partnership with Grivy, empowers brands with their marketing as well as sales agendas with the ability of full-funnel activation of their promotional efforts. In this partnership, Alfamart has amplified its potential to achieve promotional success for many FMCG brands with Grivy connecting the online upper funnel marketing efforts and in-store marketing efforts with QR wobblers to the offline store conversions with uniquely designed attributable user journeys that presents a seamless buying experience to shoppers, thus driving footfall to store. With Grivy tracking the purchase journeys beyond store conversions, Alfamart is able to present a clear picture of traffic flow across journey points to the brands, useful to drive relevance in their future marketing efforts.
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Types of promotions enabled to execute in an online-to-offline campaign format by Grivy for eminent CPG brands
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Alfamart stores across Indonesia are enabled to run a seamless online-to-offline campaign for CPG brands in partnership with Grivy
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Brand Campaigns powered with an online-to-offline journey by this partnership for many eminent CPG brands resulting in amped up conversions
The story
Alfamart : A marketplace for everything and everyone !
With the roots of its establishment going back to 1989, Alfamart, first established in Jakarta has now evolved to prove the well-known mini-market chain with 18000+ stores across Indonesia. The mini-market chain is built on the principle of serving shoppers of all age groups with all their needs under one roof. With its strong standing in the industry, the company has also introduced its ecommerce platform, AlfaGift, to reach shoppers with the gift of true convenience across online and offline channels.
Alfamart
The goal
Boosting brand campaign agendas with end-to-end support from online to offline !
In a long-term partnership with Grivy, Alfamart aims to power promotional efforts of brands with the full-funnel support leveraging Grivy user journey connecting the dots across online and offline to present shoppers seamless attributable journey to purchase at their nearest Alfamart store. With a journey tracked and connected from the first click of interest to store check-out and optimized for maximum results, Alfamart is now able to present brands with direct sales impact for their lower funnel marketing efforts, and enrich its retail data with data insights on shoppers’ purchase journey tracked by Grivy from online to offline to present brands an end-to-end data view useful to fuel their future growth efforts.
The solution
A journey designed to transcend boundaries of success from online interest to offline sales conversions !
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The result
10 % sales redemptions enabled for CPG brands with a power packed partnership !
Alfamart is able to support brands promotional efforts with incremental sales conversions with Grivy enabled:
● Offline & Online triggered user journey unlocking the unique ability to reach shoppers mobile-first as well as at points-of-purchase intriguing their interest with brand offering and taking them on journey to product purchase at store.
● Location intelligence enabling location-based targeting of shoppers nearest to store and further triggering their purchase intent with navigation to the nearest store.
● Different promo types like sampling, price cut, discounts, raffle, cashback enabled to execute for brands with an online-to-offline- connected promotional campaign.
● Tracking capabilities integrated at each step of the Grivy user journey enabling to enrich and maximize value of the retail data with added data on shopper interaction across events of the purchase journey unlocking brands an end to end view.
● Digital advocacy enabled in partnership with messaging apps enabling to capture earned media with shares and referrals to maximize traffic to campaign thus increasing return on marketing spent.

With this collaboration, Alfamart extended its power beyond its retail capabilities to support brands in their marketing mission to drive sale conversions that count beyond its immediate revenue impact with the data acquired on each shopper enabling brands the future possibility to drive growth in the right direction.
Alfamart
PRODUCTS USED
Attributions
Captivate audience attention and enable smart redirects.
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Coupons
Digital-first coupons to redeem products in the offline store.
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Footfall
Call-to-action with location intelligence to find nearby stores.
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Authentication
First-party consumer data collection and activation.
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Survey
Total Brand Equity Study to unleash consumer insights useful to brand.
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Advocacy
Share and referrals to drive earned media exposure.
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With Grivy as our partner, we are able to extend our support beyond our retail platforms, and present brands with a well-rounded solution of a full-funnel end-to-end tracked journey attracting consumers at scale and mapping their journey from awareness to purchase at our store chains. By collating our transaction data with Grivy acquired data across the purchase journey, we are facilitated to present brands with an end-to-end data view from first click to transact on consumers identifiable with first-party data collected on them, thus powering the brand’s future marketing missions !!
Ryan Alfons Kaloh
President Director of PT Indoritel Makmur Internasional

More ways to engage with consumers

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Shopping Lists

Influence buying behavior with planned purchases.

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Coupons

Activate consumers through online and offline stores.

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Cashback

Drive long term loyalty with instant cashback rewards.

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Receipts

Understand what's in the consumer common basket.

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Authentication

Acquire consented first party consumer data at scale.

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Footfall

Drive store traffic and measure conversions.

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Scanning

Unlock digital experiences through the packaging.

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Loyalty

Drive community loyalty with key retail customers.

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Landings

Lightening fast loading landing pages.

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Sweepstakes

Digital engagement programs.

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Surveys

Gather first-party consumption insights.

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Advocay

Digital word of mouth.

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Missions

Digital shopper missions.

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Rewards

Digital rewards in exchange for data.

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